We collect information that you provide directly to us, including: • Personal identification information (name, email address, phone number) • Organization details (company name, role, location) • Communication preferences • Technical information (IP address, browser type, device information) • Usage data and analytics When you use our credential verification services, we may collect additional information necessary to provide our security solutions.

We use the information we collect to: • Provide, maintain, and improve our services • Process and complete transactions • Send you technical notices and support messages • Respond to your comments and questions • Communicate about products, services, and events • Monitor and analyze trends, usage, and activities • Detect, prevent, and address technical issues and security threats • Comply with legal obligations

We do not sell your personal information. We may share your information only in the following circumstances: • With your consent • With service providers who perform services on our behalf • To comply with legal obligations • To protect the rights, property, and safety of Novaya Technologies, our users, and the public • In connection with a merger, acquisition, or sale of assets All third-party service providers are required to maintain the confidentiality and security of your information.

We implement appropriate technical and organizational measures to protect your personal information, including: • Encryption of data in transit and at rest • Regular security assessments and audits • Access controls and authentication mechanisms • Employee training on data protection • Incident response procedures However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

You have the right to: • Access your personal information • Correct inaccurate or incomplete information • Request deletion of your information • Object to processing of your information • Request restriction of processing • Data portability • Withdraw consent at any time To exercise these rights, please contact us at privacy@novaya.africa.

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.